Managing Support Requests with the Novo Help Desk
voir la vidéoThe Novo Help Desk is a web based tracking system to manage and organize your requests. It is available as a stand alone solution, and is highly customizable by adding affordable modules, so you purchase only the tools you need. Available modules include: our robust Knowledge Base, Asset Management software, PC Inventory Tracking, Active Directory, Email to Ticket, and a powerful Workflow System. ... "help desk" request tracking novo [ go to Youtube.com ]
Time
: 6 min
41
Added
: 25/06/09 19:56
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Jay Hallberg, Co-Founder and VP Marketing at Spiceworks, chats with Aaron Booker of Varvid.com
voir la vidéo. Spiceworks desirability is due in large part to it's very broad arsenal of management tools (network inventory, Help-desk, reporting, monitoring, assessments, network maps, troubleshooting tools, etc.). Add onto this a very active community of SMB IT professionals, MSP's and consultants all integrated into the Spiceworks modules themselves. Many small businesses are initially attracted to Spiceworks to specifically utilize one aspect of the software (ie technology assessments, inventory, ... [ go to Youtube.com ]
Time
: 6 min
21
Added
: 23/10/09 23:17
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MS Access Helpdesk Ticketing Application
voir la vidéohttp://www.sellwindowsmedia.com/MS-Access-Software/MS-Access-Software.htm Computer Help Desk Software Manage And Support Your Computer Department Needs. MS Access ticket system handles user support calls, company inventory, contacts, orders, user training, library loans. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. http://www.sellwindowsmedia.com/MS-Access-Software/MS-Access-Software.htm [ go to Youtube.com ]
Time
: 3 min
12
Added
: 01/01/08 14:16
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