Popular Tags, Blogs, and Videos about help desk software

Windows 7 Problem Steps Recorder: miracle tool

If you’ve ever offered technical support to other computer users, ... you get is a zipped MHTML report page which can be sent off directly to the help desk. The report page is where ... of a screen capture software. Think of it as an automated “Print Screen” plus a little monkey [more...]

Date: 2009-01-11 10:58:29

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Another Great Windows 7 Feature

Another Great Windows 7 Feature If you’ve ever offered technical support to other computer users, ... MHTML report page which can be sent off directly to the help desk. The report page is where ... of a screen capture software. Think of it as an automated “Print Screen” plus a little monkey [more...]

Date: 2009-01-12 23:08:48


Easy remote access?

Then check out LogMeIn! LogMeIn is a suite of software services that provides remote access to computers over the Internet ... . The various product versions are designed for both end users and professional help desk personnel. (source) 54554-500-375 Share and Enjoy: Digg del.icio.us Facebook Google [more...]

Date: 2009-01-14 07:00:01


MIT Develops Software to Replace Post-its

Michael Bernstein A team of MIT computer scientists decided to develop software to combine all those sticky notes with a result that it will enter, ... -its, just understand the “classes of things people do with Post-its and see if we can help users ... won’t bother. We admit that we would miss our collage of paper scraps that adorn our desk. Tags [more...]

Date: 2008-12-11 17:46:05



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