Help Desk Software HESK
voir la vidéoHESK is free Help Desk Software that runs with MySQL database, allowing you to quickly and easily set up a Web-based ticket support system (help desk) for your Web site. This is a brief video introduction to HESK highlighting main help desk software features and work flow. You can download your free copy of HESK from www.hesk.com [ go to Youtube.com ]
Time
: 4 min
22
Added
: 27/09/09 10:41
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Videos
(7)
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Blog posts
(4)
Managing Support Requests with the Novo Help Desk
voir la vidéoThe Novo Help Desk is a web based tracking system to manage and organize your requests. It is available as a stand alone solution, and is highly customizable by adding affordable modules, so you purchase only the tools you need. Available modules include: our robust Knowledge Base, Asset Management software, PC Inventory Tracking, Active Directory, Email to Ticket, and a powerful Workflow System. ... "help desk" request tracking novo [ go to Youtube.com ]
Time
: 6 min
41
Added
: 25/06/09 19:56
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Cynergy Help Desk Software Overview
voir la vidéoHelp Desk software is a critical tool for any business to have. Companies can benefit from tracking issues, accessing customer call history, automating services, and retrieving data instantly. [ go to Youtube.com ]
Time
: 4 min
12
Added
: 17/06/09 19:35
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ADManager Plus Introduction
voir la vidéoADManager Plus is a web based Administrator and Help Desk software to help manage Active Directory users objects and Infrastructure in bulk and also generate granular reports on Active Directory.It is licensed based on number of Domains and number of Help Desk Technicians. [ go to Youtube.com ]
Time
: 8 min
31
Added
: 22/07/08 10:14
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Knowledge Base Management by ZaZaChat Help Desk Software
voir la vidéoThis video shows basic features of ZaZaKnowledge - ZaZaChat Help Desk Software. ZaZaChat is not only Live Chat it is also Live Call, Support Ticket management, Knowledge management and full web analytics [ go to Youtube.com ]
Time
: 5 min
06
Added
: 19/03/09 02:45
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Contact center: Help Desk illustration
voir la vidéoIllustrates a sucessful interaction on a help-desk contact center. The agent has all the key information available on the Altitude Unified Desktop such as detailed customer information and a Product Knowledge Base. [ go to Youtube.com ]
Time
: 1 min
27
Added
: 02/10/08 16:21
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phone login
voir la vidéoSean walks us through the new computer based phone software where we will now be logging in from and where we will make ourselves ready at. [ go to Youtube.com ]
Time
: 9 min
16
Added
: 06/08/08 01:46
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