Managing Support Requests with the Novo Help Desk
The Novo Help Desk is a web based tracking system to manage and organize your requests. It is available as a stand alone solution, and is highly customizable by adding affordable modules, so you purchase only the tools you need. Available modules include: our robust Knowledge Base, Asset Management software, PC Inventory Tracking, Active Directory, Email to Ticket, and a powerful Workflow System. ... "help desk" request tracking novo
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: 25/06/09 19:56
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Create Comments & Issues via Email
JIRA lets you prioritise, assign, track, report and audit your 'issues,' whatever they may be — from software bugs and help-desk tickets to project tasks and change requests.
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