Managing Support Requests with the Novo Help Desk

The Novo Help Desk is a web based tracking system to manage and organize your requests. It is available as a stand alone solution, and is highly customizable by adding affordable modules, so you purchase only the tools you need. Available modules include: our robust Knowledge Base, Asset Management software, PC Inventory Tracking, Active Directory, Email to Ticket, and a powerful Workflow System. ... "help desk" request tracking novo [ go to Youtube.com ]

Time : 6 min 41
Added : 25/06/09 19:56
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MS Access Helpdesk Ticketing Application

http://www.sellwindowsmedia.com/MS-Access-Software/MS-Access-Software.htm Computer Help Desk Software Manage And Support Your Computer Department Needs. MS Access ticket system handles user support calls, company inventory, contacts, orders, user training, library loans. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. http://www.sellwindowsmedia.com/MS-Access-Software/MS-Access-Software.htm [ go to Youtube.com ]

Time : 3 min 12
Added : 01/01/08 14:16
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Knowledge Base Management by ZaZaChat Help Desk Software

This video shows basic features of ZaZaKnowledge - ZaZaChat Help Desk Software. ZaZaChat is not only Live Chat it is also Live Call, Support Ticket management, Knowledge management and full web analytics [ go to Youtube.com ]

Time : 5 min 06
Added : 19/03/09 02:45
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ADManager Plus Introduction

ADManager Plus is a web based Administrator and Help Desk software to help manage Active Directory users objects and Infrastructure in bulk and also generate granular reports on Active Directory.It is licensed based on number of Domains and number of Help Desk Technicians. [ go to Youtube.com ]

Time : 8 min 31
Added : 22/07/08 10:14
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Time Management For Internet Marketers

http://ThreePillarsHelpDesk.com is how Willie Crawford gets better control of his time and work flow. With 69,000+ emails in his Pegasus inbox and 19,000+ in Gmail, Willie shows how a helpdesk allows him to run a 7-figure business. [ go to Youtube.com ]

Time : 9 min 54
Added : 13/08/08 21:40
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BridgeTrak Help Desk Software - Search Tool

BridgeSearch is a powerful "search engine tool" that integrates with the core help desk and tracking applications, BridgeTrak for Web and BridgeTrak for Windows. [ go to Youtube.com ]